Let's look at six (6) examples of typical scenario in clinical setting that pictures non-effective communication between phlebotomists and patients:

These interactions have been typically observed in different clinical setting and has been poorly addressed due to little exposure on phlebotomist's viewpoints. As describes in previous activities, various poor consequences can arise not only from first line physician (Doctors, Nurses, etc.) but also Phlebotomists.

Therefore, a good phlebotomist-patient relationship is critical in providing high quality healthcare services as it improves medication adherence of the patient, avoids unnecessary intervention and prevents ambiguities, errors and conflicts.